Microsoft 365 is the Solution for Hospitality Businesses

Have you ever stopped to think about how many individual programs you use? Do you know how much savings you are missing out on, without having a single solution that meets your needs?

Well, I recommend you not to do it, because it will give you the creeps… Whether you are an independent hotel, or a large Hotel Chain. Microsoft 365 has the answer for you.

GROUPS – HOW TO ORGANIZE WORK TEAMS

Creating groups in Microsoft allows you to give access to the different solutions only to those people who are part of a group, such as the sales team, the operations team, human resources, etc.

In addition, you create a single email account and a calendar, where with a single sending (task, email, meeting, etc.), the notification is passed to all members, forgetting the eternal “sorry, I forgot to put you in copy”.

POWERBI – THE BUSINESS INTELLIGENCE REVOLUTION

Are you still creating and maintaining reports in Excel? Have you left Excel behind and moved to BI by hiring expensive solutions like Microstrategy? Are you paying for a BI solution but still hiring an RMS, or an external company to convert your data into Information?

PowerBI is the perfect solution to collect data from any source (PMS, POS, Accounting, Human Resources, Google Analytics, MailChimp, SAP databases, from wherever you want), transform them and turn them into dynamic reports with scheduled updates.

Forget about manual processes, and let your entire team focus only on analyzing the information and detecting opportunities for improvement, and not waste a minute doing non-operational tasks.

Of course, all from a single place, without having to open seven computer programs to get to the data you are looking for.

ONENOTE – HOW TO COLLECT ALL DOCUMENTATION

Do you have a shelf full of folders with processes, procedures, legal records and unknown papers, covered by high-density cobwebs?

OneNote allows you, among many other things, to collect in an online and secure environment (with restricted access, for example, to a group) all that documentation and records, so that you not only don’t worry about them disappearing, but also make sure that everyone has access to them wherever they are (you never know when you might need a piece of paper).

Logically, you can create viewing profiles ( only view, not edit), and editing profiles (for those who are going to maintain the documentation repository).

FLOW – HOW TO AUTOMATE REPETITIVE PROCESSES

Tell me you don’t have daily tasks that could be automated? Well, that’s what Flow does, with a very simple configuration.

From something basic like extracting attachments from an email and placing them in a specific folder, to linking different actions to run a scheduled sequence.

Now think of the time you are going to save by avoiding all that routine that does not add value to your business, and tell me that the idea does not sound appealing to you.

PLANNER – HOW TO STOP ABUSING E-MAILS

Think for a moment about all the e-mails you receive every day from members of your company.

There’s Planner, a simple application with which you can assign or control the tasks assigned to you, creating a shared work plan for all the members of a group.

In addition, it can be synchronized with your calendar, so it is an impressive way to have a list of tasks to be done, which you will mark as completed as you close them, adding comments or attachments as necessary, so that all members of the group are aligned.

TEAMS – HOW TO GO FURTHER IN TEAMWORK

Teams, as I see it, is the merge of Planner (for task management), Skype (for video conferencing and conversations) and Outlook (for calendar organization).

Ideal for a hotel chain that wants to communicate with hotel and corporate members in a private environment, instead of having phone conversations, traditional emails and no control of task progress.

ONEDRIVE – HOW TO STORE DATA IN THE CLOUD

Think about your computer, and now please tell me that you don’t have all your files and documents stored locally (i.e. on your computer)… If so, ask yourself what will happen if tomorrow your hard drive crashes (because it’s not going to be easy to recover all your data).

OneDrive is Microsoft’s cloud storage service, which allows you to synchronize your Office 365 account with your work computer, but it’s so sophisticated that you’re actually going to think that the “My stuff” folder is on your computer, when in fact it’s being stored in the cloud.

If you don’t have internet connection nothing happens, you can work with all the files as if nothing has changed…The moment your computer connects to the internet, it will start the synchronization process, to save everything you had done in the cloud.

That way, you not only protect your files more securely, but you can also share the ones you want with other members of the company, to edit them together, without having to generate unnecessary email traffic.

AZURE – THE ONE BEHIND EVERYTHING

You won’t even know this one, but he’s responsible for making it all work.

Are you thinking of migrating all your servers to the cloud? Microsoft Azure makes it possible.

You know Machine Learning? He allows you to create autonomic models.

Azure is built for businesses like yours, especially if you are thinking about modernizing your technology and moving to a cloud solution.

SHAREPOINT – HOW TO ACCESS EVERYTHING FROM A SINGLE PLACE.

Do you remember how many programs you used to use to manage your day to day? SharePoint is the perfect place to unify them.

From a single environment, you will be able to work with the entire battery of solutions that I have listed above (PowerBI, Planner, OneDrive, OneNote, Teams, etc), without having to go application by application.

SharePoint makes this possible as all your data will be conveniently stored in one place.

If you’re reviewing your spend and the quality on technology and support, we can help. Contact us today or book a discovery session.